Privacy Policy

Who we are

Our website addresses are: https://www.sollertiastation.org and https://www.lcars47.com.

The Site

While you are using our site, we collect certain information about your visit which includes what browser you use, operating system, Flash version, screen resolution and color depth. We use this information to make sure we can continue to deliver the best possible experience for you while you’re here and also to continue developing the best software possible. Here’s what we’re most interested in and why it’s useful to us.

What personal data we collect and why we collect it

Browser

We like to know what browser our users use so we can better optimise the website. This data is aggregate and does not point to any single user.

Operating System

We like to monitor the popularity of other operating systems to work out whether it would be worth opening up project development to other platforms.

Screen Resolution

This is used more in regards to developing our software. This way, we know roughly what screen resolutions our users use and helps us optimise our software for as many screen resolutions as possible. We currently have a larger number of people using widescreen monitors, which tells us to focus more on widescreen applications, and that further developments should probably adopt a widescreen resolution.

Language and Location

We like to know what countries our software is being used in and what language our users prefer.

Advertising and Tracking Cookies

Some portions of our websites have advertising to help fund our projects. This keeps our software free. Advertising is managed through Google AdSense and as such, incorporates their DoubleClick behavioural advertising technology to make the advertising more appropriate to your interests. For more information about DoubleClick, click here. To opt out of DoubleClick, click here (EU users can use this form). Chrome users can click here and permanently opt out. As with all online advertising, you can install any number of ad blocking addons that will prevent advertising. We encourage users who wish to block ads in this way find a solution that suits them. Doing so will not affect the services we offer and the rest of your website experience will remain unaffected.

Google Analytics

All of these metrics are powered by Google Analytics and the full terms and privacy statement can be found here. If you wish us not to collect this information, you’re more than welcome to opt out here.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the source website.

These websites may collect data about you, use cookies, embed additional third-party tracking, as well as monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Any data collected by visiting this site (https://www.sollertiastation.org), the LCARS 47 website (https://www.lcars47.com) or any related subdomains, will not be shared with any third party without prior user consent or if required by EU law. It is our policy to never share user data under any circumstances.

How long we retain your data

Data collected by Google Analytics is retained for up to 26 months.

Details that You Share with Us Directly

Sometimes, you may wish to contact us, send us photographs or videos of you using our software or other creative works you’ve accomplished. The following governs how we use, store and who sees the personal information that you share with us. You are not obligated to share anything with us.

Email Privacy

Whenever you send us an email, we see your email address (so we can reply to you). We will never give your email address to anyone else. We will not sell your email address or any of your personal information nor will we use it to send you any further communication, unless you have indicated that you would like a response. In certain circumstances, we may be required by law to pass on your details to the authorities (as are all websites). In which case, we will only do so with a valid court order from a British or European High Court ONLY. We reserve the right to publish anonymised content sent to us in any email at our discretion. 

User Content Submissions

We love to see photos and videos of users posing with our software and would be honoured to display them in our galleries. We will however, only do this with your explicit permission. We do not accept photos of children and/or people who have not explicitly consented to their photograph being displayed in our galleries. For more information regarding User Generated Content, please see our Full Legal Notice.

Social Media Interaction

We maintain several social media accounts and pages, and as a result, when you click ‘Like’ on that page, or interact with us, people can see your name and profile, depending on your  privacy settings (Facebook, Twitter, Google+). Please be aware that we cannot control your data security outside our websites and services and we therefore advise you to set up your privacy to whatever levels make you feel comfortable. We are also not responsible for third party content provided outside our websites, services, or software.

What rights you have over your data

If you have an account on this site, or have left comments on any website we control, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. Please indicate that you are making a subject access request in your communication. We will fulfil this request within 10 working days. There is no fee for submitting a subject access request. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

To contact us, please visit our contact page here.

Additional information

How we protect your data

Data collected by Google Analytics is subject to Google’s policies and procedures. See here for more information.

What data breach procedures we have in place

In the event of a personal data breach, immediate steps will be taken to identify and address the breach, with relevant reporting of said breach to the affected user(s) and if so required, the Information Commissioner’s Office within 72 hours as per General Data Protection Regulation (GDPR) requirements. See here for more information.

Further reading

Guide to the General Data Protection Regulation – ICO (UK)